Terms & Conditions

TERMS & CONDITIONS

Effective Date: May 12, 2026 Business Name: DNA Athletics Owner: Andy Remley Website: DNA Athletics Business Address: 24210 W. Lockport St., Plainfield, IL 60544 Email: dna.plainfield@outlook.com Phone: 815-588-0908

Welcome to DNA Athletics. By accessing or using our website, products, services, AI Assistant, SMS communications, or any portion of our online platform, you agree to the following Terms & Conditions. If you do not agree, please do not use this website or submit personal information.

 

1. General Use

DNA Athletics provides athletic footwear, running shoes, apparel, accessories, and fitness-related products for retail and informational purposes.

You agree to use this website lawfully and in a manner that does not interfere with the rights or use of this website by others.

 

2. Product Information & Availability

We strive to ensure product descriptions, pricing, sizing, and inventory information are accurate; however:

· Product availability may change without notice

· Product images and colors may vary by device or display settings

· Pricing errors may occasionally occur and may be corrected without notice

DNA Athletics reserves the right to refuse or cancel orders at our discretion.

 

3. Athletic & Fitness Disclaimer

Products sold by DNA Athletics are intended for athletic, training, and recreational use.

Customers are responsible for:

· Selecting appropriate footwear and apparel

· Consulting a physician before beginning any fitness program

· Using products according to manufacturer recommendations

DNA Athletics is not responsible for injuries, discomfort, or damages resulting from product misuse or athletic activity.

 

4. AI Assistant Disclaimer

Our AI Assistant is designed to answer general questions, assist with shopping recommendations, and connect customers with our team.

The AI Assistant:

· Is not a licensed medical or healthcare professional

· Does not provide medical diagnoses or treatment advice

· May provide automated responses based on available information

Conversations may be recorded or reviewed for quality assurance, training, and customer support purposes.

 

5. SMS Communications & Consent

By providing your phone number through our website, forms, chatbot, checkout process, or other communication channels, you consent to receive SMS text messages from DNA Athletics related to:

· Orders and shipping updates

· Customer support

· Promotions and marketing

· Appointment or event reminders

· Account notifications

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying:

· STOP to unsubscribe

· HELP for assistance

Consent to receive SMS messages is not a condition of purchase.

SMS consent and mobile information are not shared with third parties or affiliates for marketing purposes.

 

6. Privacy & Data Use

By using this website or submitting information, you agree to the collection and use of data as described in our Privacy Policy.

We do not sell personal information to third-party marketing companies.

Information may be used internally for:

· Customer support

· Order fulfillment

· Marketing communications

· Website optimization

· AI and CRM system improvements

 

7. Intellectual Property

All website content including logos, graphics, text, branding, images, videos, and digital materials are the intellectual property of DNA Athletics and may not be copied or distributed without prior written consent.

 

8. Limitation of Liability

DNA Athletics shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

· Website usage

· Product usage

· Reliance on AI-generated information

· Service interruptions or technical issues

All products and services are provided “as is” unless otherwise required by law.

 

9. External Links

Our website may contain links to third-party websites or services. DNA Athletics is not responsible for the content, policies, or practices of external websites.

 

10. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website constitutes acceptance of any revisions.

 

11. Governing Law

These Terms & Conditions are governed by the laws of the State of Illinois, United States.

Any disputes shall be resolved in the appropriate courts located within Illinois.

 

12. Contact Information

DNA Athletics 24210 W. Lockport St. Plainfield, IL 60544 dnaplainfield.com dna.plainfield@outlook.com 815-588-0908